Directory of Debt Resources for BC Seniors
Click letters above to see alphabetic listings
- Aboriginal Transportation Program
- ActNow B.C.
- Active Communities B.C.
- Acute, Home and Community Care Services
- Addictions
- Affordable Housing
- Age-Friendly Communities
- Age-Friendly Implementation Team
- Age-Friendly Leadership Network
- Allowance/Allowance for the Survivor
- Annual Active Aging Symposium
- Automobile Insurance Discounts
- B.C Centre for Elder Advocacy and Support (BC CEAS)
- B.C. Alcohol and Drug Information and Referral Service
- B.C. Ambulance Service
- B.C. Association of Community Response Networks
- B.C. Ferries
- B.C. Health and Seniors Information Line
- B.C. HealthGuide Program
- B.C. Healthy Communities Initiative
- B.C. Housing and the Housing
- B.C. Hydro
- B.C. Partners for Mental Health and Addiction Information
- B.C. Sales Tax Credit
- B.C. Securities Commission
- B.C. Seniors Games Society
- B.C. Transit
- Boomers Friendly Boot Camps and Keep Strong for Life
- Bus Fare Discount for Seniors
- Bus Pass Program
- Canada Pension Plan
- Canada Revenue Agency
- Centre for Addictions Research of B.C.
- Chronic Disease Self-Management Program
- Community Programs Branch
- Community Response Networks
- Community Services Agencies A C
- Community Services Agencies B
- Community Services Agencies C
- Community Services Agencies D
- Community Services Agencies F
- Community Services Agencies G
- Community Services Agencies H
- Community Services Agencies K
- Community Services Agencies L
- Community Services Agencies M
- Community Services Agencies N
- Community Services Agencies P
- Community Services Agencies Q
- Community Services Agencies R
- Community Services Agencies S
- Community Services Agencies T
- Community Services Agencies V
- Community Services Agencies W
- Community Travel Training Program
- Consular Services
- Consumer Protection B.C. (formerly the Business Practices and Consumer Protection Authority (or BPCPA)
- Crime Prevention and Community Policing
- Crisis Intervention and Suicide Prevention Centre of B.C.
- DriveBC
- Driving 'Mature Drivers' Workshops (BCAA Traffic Safety Foundation)
- Economic Development
- Elders Transportation Program
- Employment Insurance
- Employment Standards Branch
- Fair PharmaCare
- Federal Income Security
- Federal Non-Refundable Tax Credits
- Federal Programs
- Ferries ( B.C. Ferries)
- Foreign Country Services (BC)
- Foreign Country Services (National)
- Goods and Services Tax Credit
- Government Agents
- Grants to Address Seniors? Issues
- Guaranteed Income Supplement
- HandyDART Custom Transit
- Health Authorities
- Health Connections(Interior)
- Health Connections(Northern)
- Health and Seniors Information Line
- HealthLink B.C.
- Healthy Eating for Seniors
- Home Adaptations for Seniors? Independence Program (HASI)
- Home Owner Grant for Seniors
- Hunting and Angling Licences for Seniors
- ICBC
- ICBC
- Immunization Services
- Income Security (Federal Programs)
- Information and Referral Organizations
- Investor Education Program
- Land Title and Survey Authority of B.C.
- Legal Services Society
- Licence Plates for Veterans
- LiveSmart B.C.: Efficiency Incentive Program
- Living a Healthy Life with Chronic Conditions Program
- Medical Services Plan
- Mental Health Services
- Motor Vehicle Sales Authority of B.C.
- Nutrition Information
- Old Age Security
- Peer Health Promotion
- People's Law School
- Personal Supports Information Line
- PharmaCare
- Power Outages and Repairs
- Problem Gambling
- Property Assessment
- Property Tax Deferment Program
- Public Guardian and Trustee of British Columbia
- Public Health
- Residential Rehabilitation Assistance Program
- Residential Tenancy Branch
- Royal B.C. Museum
- Rural Property Tax Office
- Senior's Supplement
- Seniors Automobile Insurance Discounts (ICBC)
- Seniors Housing & Support Initiative
- Seniors Information ? B.C. Health and Seniors Information Line
- Seniors Not Receiving Old Age Security
- Seniors Services Society (Lower Mainland only)
- Seniors in Communities
- Service B.C.
- Service B.C. Government Agents 1-10
- Service B.C. Government Agents A
- Service B.C. Government Agents B
- Service B.C. Government Agents C
- Service B.C. Government Agents D
- Service B.C. Government Agents F
- Service B.C. Government Agents G
- Service B.C. Government Agents H
- Service B.C. Government Agents I
- Service B.C. Government Agents K
- Service B.C. Government Agents L
- Service B.C. Government Agents M
- Service B.C. Government Agents N
- Service B.C. Government Agents O
- Service B.C. Government Agents P
- Service B.C. Government Agents Q
- Service B.C. Government Agents R
- Service B.C. Government Agents S
- Service B.C. Government Agents T
- Service B.C. Government Agents U
- Service B.C. Government Agents V
- Service B.C. Government Agents W
- Service Canada
- Shelter Aid for Elderly Renters (SAFER)
- Subsidized Housing
- Targeted Initiative for Older Workers
- Taxi Bill of Rights
- Taxi Saver Program
- Telephone Device for the Deaf
- Temporary Premium Assistance
- TransLink
- Transit Seniors Fare Discount
- Travel Assistance Program
- Veteran Specialty Licence Plates
- Veterans Affairs Canada
- Victim Services
- VolWeb.ca
- Volunteer B.C.
- Women's Services
- WorkSafe B.C.
Aboriginal Transportation Program
(see Elders Transportation Program)
ActNow B.C.
Visit the ActNow B.C. website to take the Healthy Living Pledge.
Website: www.ActNowBC.ca
Active Communities B.C.
Local recreation centre information
Website: www.activecommunities.bc.ca
Acute, Home and Community Care Services
Look in “Health Authorities” in the blue pages of your telephone book for the number in your area, or call the Health and Seniors Information Line.
Addictions
Problem Gambling Help Line or Referral to Counselling Services
The toll-free number: 1-888-795-6111
(See B.C. Alcohol and Drug Information and Referral Service)
(See Centre for Addictions Research of B.C.)
(See B.C. Partners for Mental Health and Addiction Information)
Affordable Housing
(See B.C. Housing)
Age-Friendly Communities
Website: www.seniorsbc.ca/agefriendly/communities/
Age-Friendly Implementation Team
Address:
P.O. Box 5000,
Saanichton, B.C. V8M 2C5
In Victoria the number is: 250-652-7087
Age-Friendly Leadership Network
Website: www.seniorsincommunities.ca/leadership_network.php
Allowance/Allowance for the Survivor
(See Federal Income Security)
Assisted Living Registrar
In Greater Vancouver the number is: 604-714-3378
The toll-free number: 1-866-714-3378
Annual Active Aging Symposium
Website: www.seniorsbc.ca/activeaging/
Automobile Insurance Discounts
(See Seniors Automobile Insurance Discounts)
B.C Centre for Elder Advocacy and Support (BC CEAS)
In Greater Vancouver the number is: 604-437-1940
The toll-free number: 1-866-437-1940
B.C. Alcohol and Drug Information and Referral Service
In Greater Vancouver the number is: 604-660-9382
The toll-free number: 1-800-663-1441
B.C. Ambulance Service
In a medical emergency
Call: 911 where available, or
Call: the EMERGENCY phone number listed on the inside cover of your telephone book, or if a telephone book is not available
Call: the operator by dialling 0.
Non-emergency information about Ambulance Services
In Victoria the number is: 250-953-3298
B.C. Association of Community Response Networks
Website: www.bccrns.ca/general_public/index.php
B.C. Ferries
Customer Information and Reservations:
In North America call toll-free: 1-888 BC-FERRY (1-888-223-3779)
From outside North America call: 250-386-3431
B.C. Health and Seniors Information Line
In Greater Victoria the number is: 250-952-1742
The toll-free number: 1-800-465-4911
B.C. HealthGuide Program
To get a free copy of the guide, visit your local pharmacy or Government Agent office or call the BC Health and Seniors Information Line.
For information by telephone, see HealthLink B.C.
B.C. Healthy Communities Initiative
Website: www.bchealthycommunities.ca/Content/Home.asp
B.C. Housing and the Housing
In Greater Vancouver the number is: 604-433-2218
The toll-free number: 1-800-257-7756
Vancouver Coastal Regional Office:
In Greater Vancouver the number is: 604-609-7024
Fraser Regional Office:
In Burnaby the number is: 604-525-3033
Vancouver Island Regional Office:
In Greater Vancouver the number is: 250-475-7550
The toll-free number: 1-800-787-2807
In Penticton the number is: 250-493-0301
The toll-free number: 1-800-834-7149
Northern Regional Office
In Prince George the number is: 250-562-9251
The toll-free number: 1-800-667-1235
In Prince Rupert the number is: 250-627-7501
B.C. Hydro
For electric service or energy-efficient information, call: 1-800 BCHYDRO (1-800-224-9376)
To report a power outage or downed wires, call: 1-888-POWERON (1-888-769-3766
B.C. Partners for Mental Health and Addiction Information
In Greater Vancouver the number is: 604-669-7600
The toll-free number: 1-800-661-
B.C. Sales Tax Credit
Canada Revenue Agency
The toll-free number: 1-800-959-1953
B.C. Securities Commission
In Greater Vancouver the number is: 604-899-6500
The toll-free number Mon. - Fri. (from B.C. and Alberta): 1-800-373-6393
Inquiries: 604-899-6854
Email: Inquiries@bcsc.bc.ca
B.C. Seniors Games Society
In Victoria the number is: 250-385-3610
B.C. Transit
In Victoria the number is: 250-382-6161
Elsewhere in B.C. contact your local transit operator.
Or contact TransLink: 604-575-
Website: www.bctransit.com
Boomers Friendly Boot Camps and Keep Strong for Life
See Active Communities B.C. for your local active communities programs and local recreation centre information
Website: www.bcrpa.bc.ca/BoomerFriendlyBootCamps.htm
Bus Fare Discount for Seniors
See Transit Seniors Fare Discount)
Bus Pass Program
The toll-free number: 1-866-866-0800 (Press 4, then 3)
Canada Pension Plan
(See Federal Income Security)
Canada Revenue Agency
Tax Information toll-free number: 1-800-267-6999
Centre for Addictions Research of B.C.
In Greater Vancouver the number is: 604-408-7753
The toll-free number: 1-866-677-LINK (5465)
Website: www.carbc.ca
Chronic Disease Self-Management Program
(See Living a Healthy Life with Chronic Conditions Program)
Community Programs Branch
(See Women?s Services)
Community Response Networks
(See B.C. Association of Community Response Networks)
Community Services Agencies A C
Abbotsford:
Abbotsford Community Services
Call: 604-859-7681
Agassiz:
Agassiz-Harrison Community Services
Call: 604-796-2585
The toll-free number: 1-888-748-5777
Community Services Agencies B
Burnaby:
Burnaby Community Connections
Call: 604-299-5778
Community Services Agencies C
Campbell River Family Services Society
Business line, call: 250-287-2421
Crisis line, call: 250-287-7743
Castlegar:
Castlegar and District Community Services Centre
Call: 250-365-2104
Chilliwack:
Chilliwack Community Services
Call: 604-792-4267
Coquitlam:
a) Greater Coquitlam Crisis & Information Line
Business line, call: 604-540-9161
Crisis line, call: 604-540-2221
Courtenay:
Crossroads Crisis Centre Society
Business line, call: 250-338-0512
Crisis line, call: 250-334-2455
Cranbrook:
Canadian Mental Health Association for the East Kootenay
Business line, call: 250-426-5222
Crisis line (local), call: 250-426-8407
The toll-free crisis line number: 1-800-667-8407
Volunteers, call: 250-426-8019
Community Services Agencies D
Delta:
Deltassist Family and Community Services Society
Call: 604-946-9526
Duncan:
Volunteer Cowichan
Call: 250-748-2133
Community Services Agencies F
Fort St. John:
North Peace Community Resources Society
Call: 250-785-6021
Fraser Lake:
Fraser Lake Community Society and Crisis Line
Call: 250-699-6315
The toll-free number: 1-800-279-5799
Community Services Agencies G
Golden:
Golden Community Resources Society
Call: 250-344-2311
Community Services Agencies H
Hope:
Hope Community Services
Call: 604-869-2466
Community Services Agencies K
Kamloops:
Volunteer Kamloops
Call: 250-372-8313
Kelowna:
Kelowna Community Resources Society
Business line, call: 250-763-8008
Crisis line, call: 250-763-9191
Kitimat:
Kitimat Community Services Society
Call: 250-632-9107
The toll-free number: 1-877-632-9101
Community Services Agencies L
Ladysmith:
Ladysmith Resources Centre Association
Call: 250-245-3079
Fax: 250-245-3798
Langley:
Langley Community Services
Call: 604-534-7921
Lumby:
White Valley Community Resource Centre
Call: 250-547-8866
Community Services Agencies M
Maple Ridge:
Maple Ridge/Pitt Meadows Community Services Council
Call: 604-467-6911
Mission:
Mission Community Services Society
Business line, call: 604-826-3634
Crisis line, call: 604-820-1166
The toll-free number: 1-877-820-7444
Community Services Agencies N
Nakusp:
Arrow and Slocan Lakes Community Services
Call: 250-265-3674
Nanaimo:
Volunteer Nanaimo
Call: 250-758-7121
Nelson:
Nelson Community Services Centre
Call: 25-352-3504
North Vancouver:
a) North Shore Community Resources Society
b) Information North Shore
Business line, call: 604-985-7138
c) Seniors One-Stop Information Line
Call: 604-983-3303 or 604-925-7474
Community Services Agencies P
District 69 Society of Organized Services
Call: 250-248-2093
Penticton:
Penticton and District Community Resources Society
Call: 250-492-5814
Port Hardy:
North Island Crisis and Counselling Centre Society
Business line, call: 250-949-8333
Crisis line, call: 250-949-6033
Alert Bay Crisis line, call: 250-974-5326
Medichair:
Call: 604-485-9310
Prince George:
a) Prince George Crisis Intervention Society
b) Prince George Crisis and Information Centre
Business line, call: 250-564-5736
Crisis and information line, call: 250-563-1214
The toll-free number: 1-888-562-1214
Prince Rupert:
Prince Rupert Community Enrichment Society
Call: 250-627-7166
Community Services Agencies Q
Quesnel:
Seniors Advocacy Service
Call: 250-992-9330
E-mail: seniorsadvocate@gmail.com
Community Services Agencies R
Richmond:
Volunteer Richmond Information Services/Information Centre
Call: 604-279-7020
Community Services Agencies S
Shuswap Family Resource & Referral Centre
Call: 250-832-2170
Salt Spring Island:
Salt Spring Island Community Services Society
Call: 250-537-9971
Sechelt:
Sunshine Coast Community Services Society
Call: 604-885-5881
Sicamous:
Eagle Valley Community Resource Centre
Call: 250-836-3440
Beacon Community Services at the Shoal Centre
Call: 250-656-5537
Smithers:
Smithers Community Services Association
Call: 250-847-9515
Squamish:
Sea to Sky Community Services Society
Call: 604-892-5796
Surrey:
a) Surrey Community Services Society
Call: 604-584-5811
b) Options: Services to Communities Society
Call: 604-596-4321
Community Services Agencies T
Terrace:
Terrace and District Community Services Society
Call: 250-635-3178
Trail:
United Way of Trail and District
Call: 250-364-0999
Community Services Agencies V
a) Information Services Vancouver
Call: 604-875-6431
b) Vancouver Community Network
Business line, call: 604-606-2603
Help line, call: 604-257-3811
Vanderhoof:
Necahako Valley Community Services
Call: 250-567-9205
Victoria:
NEED Crisis and Information Line
Business line, call: 250-386-6328
Crisis line, call: 250-386-6323
Seniors Serving Seniors
Call: 250-382-4331
Seniors Information & Resources Bureau
Call: 250-545-8572
People in Need Crisis Intervention
Business line, call: 250-545-8074
a) Vernon:
Crisis line, call: 250-545-2339
b) Revelstoke:
Crisis line, call: 250-837-6601
c) Salmon Arm:
Crisis line, call: 250-833-1488
d) Enderby:
Crisis line, call: 250-838-0880
Community Services Agencies W
White Rock:
Peace Arch Community Services
Information and Referral Help Line, call: 604-542-4357
Community Travel Training Program
In Greater Victoria the number is: 250-384-7723
In Kelowna the number is: 250-762-3278 or 250-979-1312
Consular Services
(See Foreign Country Services)
Consumer Protection B.C. (formerly the Business Practices and Consumer Protection Authority (or BPCPA)
In Greater Vancouver the number is: 604-320-1667
The toll-free number: 1-888-564-9963
Website: www.consumerprotectionbc.ca
Crime Prevention and Community Policing
Contact your local police department or RCMP detachment.
(See Victim Services)
Crisis Intervention and Suicide Prevention Centre of B.C.
Crisis Centre
In Greater Vancouver the number is: 604-872-3311
The toll-free number: 1-866-661-3311
DriveBC
Driver Examinations and Medical Reports and Drivers? Licences
Driving 'Mature Drivers' Workshops (BCAA Traffic Safety Foundation)
For information on free Living Well, Driving Well Mature Drivers workshops
Call: 1-877-297-2254
Website: www.MatureDrivers.ca
Economic Development
(See Targeted Initiatives for Older Workers)
Elders Transportation Program
B.C. Association of Aboriginal Friendship Centres
In Greater Victoria the number is: 250-388-5522
The toll-free number: 1-800-990-2432
Website: www.bcaafc.com/content/view/32/264
Email: info@bcaafc.com
Employment Insurance
Service Canada
The toll-free number: 1-800-206-7218
Website: www.servicecanada.gc.ca
Employment Standards Branch
Administers the Employment Standards Act and Regulation which sets minimum standards of wages and working conditions in most workplaces.
The toll-free number: 1-800-663-3316
Fair PharmaCare
(See PharmaCare)
Federal Income Security
Service Canada
The toll-free English number: 1-800-277-9914
The toll-free French number: 1-800-277-9915
The toll-free Telephone Device for the Deaf: 1-800-255-4786
Website: www.servicecanada.gc.ca
Federal Non-Refundable Tax Credits
The toll-free number: 1-800-959-8281
Website: www.taxtips.ca/nonrefundablecredits.htm
Federal Programs
For information on any Government of Canada program or service, contact Service Canada
The toll-free number: 1-800-0-Canada (1-800-622-6232)
Website: www.servicecanada.gc.ca
Ferries ( B.C. Ferries)
(See B.C. Ferries)
Foreign Country Services (BC)
For information on the British Columbia Office of Protocol?s listing, with contact information, of over 80 countries represented by Consular Officers in the province.
Website: www.protocol.gov.bc.ca/protocol/prgs/consular/consular.htm
Foreign Country Services (National)
For information on all other countries, they can be contacted through their embassies and high commissions based in Ottawa.
Website: www.international.gc.ca/protocol-protocole/index.aspx?menu_id+23&menu+L
Goods and Services Tax Credit
Canada Revenue Agency
The toll-free number: 1-800-267-6999
Website: www.cra-arc.gc.ca/bnfts/gsthst
Government Agents
(See Service B.C. Centres)
Grants to Address Seniors? Issues
a) Age-Friendly Communities Implementation Team
P.O. Box 5000, Saanichton, B.C. V8M 2C5
Call: 250-652-7087
b) Union of B.C. Municipalities (grants available to local governments only)
545 Superior Street, Victoria, B.C. V8V 1T7
Call: 250-356-5134
Guaranteed Income Supplement
(See Federal Income Security)
HandyDART Custom Transit
TransLink, call: 604-575-6600
B.C. Transit in Greater Victoria, call: 250-727-9607
Website: www.translink.ca/en/Rider-Info/Accessible-Transit/HandyDART.aspx
Health Authorities
In Greater Vancouver the number is: 604-587-4600
The toll-free number: 1-877-935-5669
In Greater Vancouver the number is:
b) Interior Health
In Kelowna the number is: 250-862-4200
c) Northern Health
In Prince George the number is: 250-565-2649
The toll-free number: 1-866-565-2999
In Greater Vancouver the number is: 604-736-2033
e) Vancouver Island Health
In Victoria the number is: 250-370-8699
The toll-free number: 1-877-370-8699
f) Provincial Health Services
In Vancouver the number is: 604-675-7400
Health Connections(Interior)
Interior Health
The toll-free number: 1-800-465-4911
Website: www.interiorhealth.ca/health-services.aspx?id=440
Health Connections(Northern)
Northern Health
The toll-free number: 1-888-647-4997 to reserve your seat. Please have your CareCard number and appointment information ready.
Website: www.northernhealth.ca/Your_Health/Programs/NH_Conections/default.asp
Health and Seniors Information Line
In Greater Vancouver the number is: 250-952-1742
The toll-free number: 1-800-465-4911
HealthLink B.C.
Call: 811
Website: www.healthlinkbc.ca
Healthy Eating for Seniors
Download the Healthy Eating for Seniors Guide
Website: www.actnowbc.ca/EN/seniors/healthy_eating_for_seniors
Home Adaptations for Seniors? Independence Program (HASI)
Call your local Canada Mortgage and Housing Corporation office listed in the white pages of the telephone book, or
The toll-free number: 1-800-668-2642
Website: www.cmhc-schl.gc.ca/en/co/prfinas/prfinas-004.cfm
Home Owner Grant for Seniors
Call your local tax collector?s office or the Home Owner Grant Administration Branch.
In Greater Victoria the number is: 250-356-8904
The toll-free number: 1-888-355-2700
Hunting and Angling Licences for Seniors
(See Service B.C.)
ICBC
(See ICBC)
The toll-free number: 1-800-880-4997
Website: www.drivebc.ca
ICBC
In Greater Vancouver the number is: 604-661-2800
The toll-free number: 1-800-663-3051
In Greater Victoria the number is: 250-978-8300
The toll-free number: 1-800-950-1498
Website: www.icbc.com
Immunization Services
Contact your local public health office listed under ?Health Authorities? in the blue pages of your telephone book.
Income Security (Federal Programs)
(See Federal Income Security)
Information and Referral Organizations
The toll-free number: 1-800-667-3742
The Website is: www.alzheimerbc.org
b) Arthritis Society
In Greater Vancouver the number is: 604-875-5051
The toll-free number: 1-800-321-1433
The Website is: www.arthritis.ca/bc
c) B.C. Cancer Agency
In Greater Vancouver the number is: 604-877-6000
The toll-free number: 1-800-663-3333
The Website is: www.bccancer.bc.ca
In Greater Vancouver the number is: 604-736-4233
The Website is: www.bccare.ca
e) B.C. Hospice Palliative Care Association
In Greater Vancouver the number is: 604-806-8821
The toll-free number: 1-877-422-4722
The Website is: www.hospicebc.org
f) Canadian Diabetes Association
In Vancouver the number is: 604-732-1331
The toll-free number: 1-800-226-8464
The Website is: www.diabetes.ca
g) Heart and Stroke Foundation of B.C. and Yukon
In Greater Vancouver the number is: 604-736-4404
The toll-free number: 1-888-473-4636
The Website is: www.heartandstroke.ca?
h) Multiple Sclerosis Society of Canada
In Greater Vancouver the number is: 604-689-3144
The toll-free number: 1-800-268-7582
The Website is: www.mssociety.ca
i) Osteoporosis Society of Canada
British Columbia Division
The toll-free number: 1-800-463-6842
E-mail: bcdivision@osteoporosis.ca
The Website is: www.osteoporosis.ca
Investor Education Program
InvestRight
To book a free seminar or ask an investment-related question,
Call: 604-899-6854
Toll-free Mon-Fri (from B.C. and Alberta) call: 1-800-373-6393
Land Title and Survey Authority of B.C.
a) Corporate Office:
Call: 250-952-5021
b) Kamloops Land Title Office
(Kamloops/Nelson Land Title Districts)
Call: 250-828-4455
c) New Westminster Land Title Office
(Vancouver/New Westminster/Prince George/Prince Rupert Land Title Districts)
Call: 604-660-2595
d) Prince George/Prince Rupert Land Title Districts
The toll-free number: 1-866-660-3223
e) Victoria Land Title Office
(Victoria Land Title District)
Call: 250-387-6331
Website: www.ltsa.ca
Legal Services Society
In Greater Vancouver the number is: 604-408-2172
The toll-free number: 1-866-577-2525
Licence Plates for Veterans
(See Veteran Specialty Licence Plates)
LiveSmart B.C.: Efficiency Incentive Program
The toll-free number: 1-866-430-
Website: www.livesmartbc.ca
Email: EfficiencyIncentives@gov.bc.ca
Living a Healthy Life with Chronic Conditions Program
(Chronic Disease Self-Management Program)
The toll-free number: 1-866-902-3767
Medical Services Plan
Health Insurance B.C.
In Greater Vancouver the number is: 604-683-7151
The toll-free number: 1-800-663-7100
Website: www.health.gov.bc.ca/msp/
Mental Health Services
Contact your local health authority for information on available services.
(See B.C. Partners for Mental Health and Addiction Information)
(See Crisis Intervention and Suicide Prevention)
Motor Vehicle Sales Authority of B.C.
Call: 604-574-5050
Nutrition Information
Dial-A-Dietitian
In Greater Vancouver the number is: 604-732-9191
The toll-free number is: 1-800-667-3438
Old Age Security
(See Federal Income Security)
Peer Health Promotion
Website: www.coscobc.ca
People's Law School
In Vancouver the number is: 604-331-5400
Fax: 604-331-5401
Personal Supports Information Line
Contact information about and referrals to government programs that may provide equipment and assistive devices. The toll-free- number: 1-888-818-1211
The toll-free telephone device for the deaf: 1-800-661-8773
Email: PersonalSupportsInformation@gov.bc.ca
PharmaCare
Health Insurance B.C.
In Greater Vancouver the number is: 604-683-7151
The toll-free number: 1-800-663-7100
Power Outages and Repairs
To report a power outage or downed wires
The toll-free number: 1-888-POWERON (769-3766)
Problem Gambling
The toll-free number: 1-888-795-6111
Deaf or impaired hearing (collect calls accepted): 604-875-0885
Website: www.bcresponsiblegambling.ca
Property Assessment
Contact your local B.C. Assessment office at the phone number or address written on the front of your Assessment Notice.
Website: www.bcassessment.ca
Property Tax Deferment Program
Contact your local tax collector?s office or Service B.C. Centre (Government Agent office) where you pay your property taxes, or
In Victoria the number is: 250-387-0555
Website: www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_Deferment/ptd.htm
Public Guardian and Trustee of British Columbia
In Greater Vancouver the number is: 604-660-4444
(For total-free access from elsewhere in B.C., see Service B.C.)
Public Health
(See Nutrition Information)
(See Immunization Service)
Residential Rehabilitation Assistance Program
The toll-free number: 1-800-668-2642
Homeowner Residential Rehabilitation Assistance Program
The Website is: www.cmhc-schl.gc.ca/en/ab/noho/noho_006.cfm
The Website is: www.cmhc-schl.gc.ca/en/co/prfinas/prfinas_003,cfm
Residential Tenancy Branch
In Greater Vancouver the number is: 604-660-1020
In Victoria the number is: 250-387-1602
The toll-free number: 1-800-665-8779
Royal B.C. Museum
In Greater Vancouver the number is: 604-356-7226
The toll-free number: 1-888-447-7977
Volunteer services only call: 250-387-7902
Website: www.royalbcmuseum.bc.ca
Email: reception@royalbcmuseum.bc.ca
Rural Property Tax Office
Contact your local tax collector?s office or Service B.C. Centre (Government Agent office) where you pay your property taxes or
In Victoria the number is: 250-387-0555
Senior's Supplement
The toll-free number: 1-866-866-0800 (Press 4, then 1)
Seniors Automobile Insurance Discounts (ICBC)
In Greater Vancouver the number is: 604-661-2800
The toll-free number: 1-800-663-3051
Seniors Housing & Support Initiative
Union of B.C. Municipalities
In Victoria the number is: 250-356-5134
Seniors Information ? B.C. Health and Seniors Information Line
In Greater Victoria the number is: 250-952-1742
The toll-free number: 1-800-465-4911
Seniors Not Receiving Old Age Security
Contact the local Ministry of Housing and Social Development Office.
The toll-free number: 1-866-866-0800 (Press 3)
Seniors Services Society (Lower Mainland only)
In New Westminster the number is: 604-520-6621
Seniors in Communities
Website for local governments and communities
Website: www.seniorsincommunities.ca
Service B.C.
Call for information on any Province of British Columbia service or program.
In Greater Victoria the number is: 250-387-6121
In Greater Vancouver the number is: 604-660-2421
The toll-free number: 1-800-663-7867
Telephone device for the deaf, in Vancouver the number is: 604-775-0303
The toll-free number: 1-800-661-8773
Service B.C. Government Agents 1-10
Here are the Service B.C. Centres Government Agents:
100 Mile House:
300 South Highway 97, Box 1600,
100 Mile House, B.C. V0K 2E0
Phone: 250-395-7832
Service B.C. Government Agents A
Ashcroft:
318 Railway Avenue, Box 189,
Ashcroft, B.C. V0K 1A0
Phone: 250-453-2412
Atlin:
3rd Street, Box 100,
Atlin, B.C. V0W 1A0
Phone: 250-651-7595
Service B.C. Government Agents B
Bella Coola:
636 Cliff Street, Box 185,
Bella Coola, B.C. V0T 1C0
Phone: 250-799-5361
Burns Lake:
161 Highway 16, Bag 3500,
Burns Lake, B.C. V0J 1E0
Phone: 250-692-2528
Service B.C. Government Agents C
115 ? 1180 Ironwood Road,
Campbell River, B.C. V9W 5P7
Phone: 250-286-7555
Chetwynd:
4744 52nd Street, Bag 105,
Chetwynd, B.C. V0C 1J0
Phone: 250-788-2239
Chilliwack:
Suite 1 ? 45467 Yale Road West,
Chilliwack, B.C. V2R 3Z8
Phone: 604-795-8415
1423 Cariboo Highway, Box 70,
Clinton, B.C. V0K 1K0
Phone: 250-459-2268
Courtenay:
2500 Cliffe Avenue,
Courtenay, B.C. V9N 5M6
Phone: 250-897-7500
Cranbrook:
100 Cranbrook Street,
North Cranbrook, B.C. V1C 3P9
Phone: 250-426-1211
Creston:
1404 Canyon Street, Box 1190,
Creston, B.C. V0B 1G0
Phone: 250-428-3211
Service B.C. Government Agents D
Here are the Service B.C. Centres Government Agents:
Dawson Creek:
1201 103rd Avenue,
Dawson Creek, B.C. V1G 4J2
Phone: 250-784-2224
Dease Lake:
Highway 37, Bag 2000,
Dease Lake, B.C. V0C 1L0
Phone: 250-771-3700
Duncan:
5785 Duncan Street,
Duncan, B.C. V9L 5G2
Phone: 250-746-1400
Service B.C. Government Agents F
Fernie:
401 4th Avenue, Box 1000,
Fernie, B.C. V0B 1M0
Phone: 250-423-6845
Fort Nelson:
5319 50th Avenue, South Bag 1000,
Fort Nelson, B.C. V0C 1R0
Phone: 250-774-6945
Fort St. James:
470 Stuart Drive, Box 1328,
Fort St. James, B.C. V0J 1P0
Phone: 250-996-7585
Fort St. John:
10600 100th Street,
Fort St. John, B.C. V1J 4L6
Phone: 250-787-3350
Service B.C. Government Agents G
Ganges:
343 Lower Ganges Road,
Salt Spring Island, B.C. V8K 2V4
Phone: 250-537-5414
Golden:
903 9th Street South, Box 39,
Golden, B.C. V0A 1H0
Phone: 250-344-7550
Grand Forks:
7290 2nd Street, Box 850,
Grand Forks, B.C. V0H 1H0
Phone: 250-442-4306
Service B.C. Government Agents H
Here are the Service B.C. Centres ? Government Agents:
Hazelton:
2210 Highway 62, PO Box 380,
Hazelton, B.C. V0J 1Y0
Phone: 250-842-7624
Houston:
3400 11th Street, Bag 2000,
Houston, B.C. V0J 1Z0
Phone: 250-845-5828
Service B.C. Government Agents I
Invermere:
625 4th Street, Box 265,
Invermere, B.C. V0A 1K0
Phone: 250-342-4260
Service B.C. Government Agents K
Kamloops:
250 ? 455 Columbia Street,
Kamloops, B.C. V2C 6K4
Phone: 250-828-4541
Kaslo:
312 4th Street, Box 580,
Kaslo, B.C. V0G 1M0
Phone: 250-353-2219
Kitimat:
334 City Centre,
Kitimat, B.C. V8C 1T6
Phone: 250-632-6188
Service B.C. Government Agents L
Here are the Service B.C. Centres ? Government Agents:
Lillooet:
Suite A ? 639 Main Street, Bag 700,
Lillooet, B.C. V0K 1V0
Phone: 250-256-7548
Service B.C. Government Agents M
Mackenzie:
540 Mackenzie Boulevard, Bag 5000,
Mackenzie, B.C. V0J 2C0
Phone: 250-997-4270
Maple Ridge:
175 ? 22470 Dewdney Trunk Road,
Maple Ridge, B.C. V2X 5Z6
Phone: 604-466-7470
Merritt:
2194 Coutlee Avenue, Box 4400, Stn. Main,
Merritt, B.C. V1K 1B8
Phone: 250-378-9343
Service B.C. Government Agents N
Nakusp:
204 6th Avenue, PO Box 128,
Nakusp, B.C. V0G 1R0
Phone: 250-265-4865
Nanaimo:
460 Selby Street,
Nanaimo, B.C. V9R 2R7
Phone: 250-741-3636
Nelson:
310 Ward Street,
Nelson, B.C. V1L 5S4
Phone: 250-354-6104
Service B.C. Government Agents O
Oliver:
Room 101, Government Building,
9971 350th Avenue, Box 5000,
Oliver, B.C. V0H 1T0
Phone: 250-498-3818
Service B.C. Government Agents P
40 Calgary Avenue,
Penticton, B.C. V2A 2T6
Phone: 250-487-4200
Port Alberni:
4711 Elizabeth Street,
Port Alberni, B.C. V9Y 6M1
Phone: 250-724-9200
Port Hardy:
8755 Granville Street, Bag 11000,
Port Hardy, B.C. V0N 2P0
Phone: 250-949-6323
6953 Alberni Street,
Powell River, B.C. V8A 2B8
Phone: 604-485-3622
Prince George:
1044 5th Avenue
Prince George, B.C. V2L 5G4
Phone: 250-565-4488
Prince Rupert:
201 3rd Avenue West,
Prince Rupert, B.C. V8J 1L2
Phone: 250-624-7415
Princeton:
151 Vermilion Avenue, Box 9,
Princeton, B.C. V0X 1W0
Phone: 250-295-4600
Service B.C. Government Agents Q
Queen Charlotte:
216 3rd Avenue, Box 309,
Queen Charlotte City, B.C. V0T 1S0
Phone: 250-559-4452
Quesnel:
102 ? 350 Barlow Avenue,
Quesnel, B.C. V2J 2C2 Phone: 250-992-4313
Service B.C. Government Agents R
Revelstoke:
Room 104, Court House,
1123 Second Street West, Box 380,
Revelstoke, B.C. V0E 2S0
Phone: 250-837-6981
Service B.C. Government Agents S
850A 16th Street, NE Bag 100,
Salmon Arm, B.C. V1E 4S4
Phone: 250-832-1611
Sechelt:
102 ? 5710 Teredo Street, Box 950,
Sechelt, B.C. V0N 3A0
Phone: 604-885-5187
Smithers:
1020 Murray Street, Bag 5000,
Smithers, B.C. V0J 2N0
Phone: 250-847-7207
96 Greenwood Shopping Mall, Box 1086,
Sparwood, B.C. V0B 2G0
Phone: 250-425-6890
Squamish:
1360 Pemberton Avenue, Box 1008,
Squamish, B.C. V8B 0A7
Phone: 604-892-2400
Stewart:
703 Brightwell Street, Box 127,
Stewart, B.C. V0T 1W0
Phone: 250-636-2294
Service B.C. Government Agents T
Terrace:
101 - 3220 Eby Street,
Terrace, B.C. V8G 5K8
Phone: 250-638-6515
Trail:
1050 Eldorado Street,
Trail, B.C. V1R 3V7
Phone: 250-364-0591
Service B.C. Government Agents U
Here are the Service B.C. Centres ? Government Agents:
Ucluelet:
5 ? 1620 Peninsula Road, Box 609,
Ucluelet, B.C. V0R 3A0
Phone: 250-726-7025
Service B.C. Government Agents V
Valemount:
1201 5th Avenue, Box 657,
Valemount, B.C. V0E 2Z0
Phone: 250-566-4448
Vanderhoof:
189 East Stewart Street, Box 1459,
Vanderhoof, B.C. V0J 3A0
Phone: 250-567-6301
Vernon:
3201 30th Street,
Vernon, B.C. V1T 9G3
Phone: 250-549-5511
Service B.C. Government Agents W
Williams Lake:
540 Borland Street,
Williams Lake, B.C. V2G 1R8
Phone: 250-398-4211
Service Canada
For information on any Government of Canada program or service, contact Service Canada
The toll-free number: 1-800-0-Canada (1-800-622-6232)
Website: www.servicecanada.gc.ca
Shelter Aid for Elderly Renters (SAFER)
In the Lower Mainland the number is: 604-433-2218
The toll-free number: 1-800-257-7756
Subsidized Housing
(See B.C. Housing)
Targeted Initiative for Older Workers
Email: LabourMarket.DevBranch@gov.bc.ca
Taxi Bill of Rights
Website: www.taxirights.gov.bc.ca/
Taxi Saver Program
B.C. Transit
In Greater Victoria the number is: 250-385-2551
The Websites are: www.bctransit.com or
www.translink.ca/en/Rider-Info/Accessible-Transit/HandyCard-Taxi-Saver.aspx
TransLink
The number is: 604-575-6600
The Website is: www.translink.bc.ca
Telephone Device for the Deaf
In Greater Vancouver the number is: 604-775-0303
The toll-free number: 1-800-661-8773
Temporary Premium Assistance
P.O. Box 9627,
STN PROV GOVT, Victoria, B.C. V8W 9P1
The toll-free number: 1-800-207-2051
In Victoria the number is: 250-356-8285
Fax: 250-387-8021
Email: TPA@gov.bc.ca
TransLink
The number is: 604-575-6600
Website: www.translink.bc.ca
Transit Seniors Fare Discount
Victoria Regional Transit System
The number is: 250-382-6161
Metro Vancouver Transit System
The number is: 604-953-3333
Travel Assistance Program
In Greater Vancouver the number is: 250-952-2657
The toll-free number: 1-800-661-2668
Veteran Specialty Licence Plates
To apply for a veteran specialty plate, print the application form from ICBC?s website or pick up a copy from your Autoplan broker.
The Website is: www.icbc.com/registration/reg_spec_lic_plates_vet_plates.asp
Contact the British Columbia Veterans Commemorative Association for more information on the application process or eligibility requirements.
The number is: 604-876-2838
Website: www.bcveterans.org/
Veterans Affairs Canada
The toll-free number: 1-866-522-2122
Website: www.vac-acc.gc.ca
Victim Services
VictimLINK Information and Referral Line
The toll-free number: 1-800-563-0808
Website: www.pssg.gov.bc.ca/victimservices/
VolWeb.ca
Website: www.VolWeb.ca
Volunteer B.C.
Website: www.volunteerbc.bc.ca
Email: volbc@vcn.bc.ca
Women's Services
Ministry of Housing and Social Development
Transition House: South Surrey ? Atira Women?s Resource Society, Ama House
Call: 604-542-5992
Safe Homes
Victoria
Victoria Women?s Transition House
In Victoria the number is: 250-380-7527
Crisis line number: 250-385-6611
South Okanagan Women in Need
Call: 250-493-7233
Creston
Kootenay Community Centre Society, Irvine House
Crisis line call: 250-428-6856
Second Stage Housing
Victoria Women?s Transition House, Harrison Place
Call: 250-385-2103
WorkSafe B.C.
Administers workplace safety and the workers' compensation system in the event a worker is hurt as a result of their work.
Employer and Small Business Inquiries
Call: 604-244-6181
The toll-free number: 1-888-922-2768
Worker Services Inquiries (Claims Call Centre)
Call: 604-231-8888
The toll-free number: 1-888-967-5377
To report unsafe working conditions or an emergency
The toll-free number during business hours: 1-888-621-SAFE (1-888-621-7233)
The toll-free number after hours: 1-866-922-4357
To file a claim for workplace injury, illness or disease
The toll-free number: 1-888-WORKERS (1-888-967-5377)
Website: www.worksafebc.com
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